Use Claude in the browser to prepare a billing negotiation, with your approval at each step
The scene
You think a phone or internet bill is wrong. You want an agent to gather the facts and draft what to say, while you approve logins and submissions step by step.
Tools involved
What they did
- Start with a read-only pass over the bill and the problem you pointed out. It should list disputed items and a target outcome without logging into support tools.
- Sign in yourself, then let it add facts from what is visible on the page.
- Have it draft the talking points, edit them, and only then decide whether you send them or allow it to send.
- Approve every submission or irreversible step. Do not treat an unattended negotiation as a recommended default.
Copyable prompt
Help me prepare a billing discussion about [the charges I dispute]. First list the disputed items and the outcome I could reasonably ask for, using only what is on the page and what I have told you. Draft the message, then stop. Do not log in, submit, or send anything until I approve each step.
Rewritten here for you to try; not a verbatim excerpt from elsewhere. What it asks：It should prepare facts and a draft first, and wait for step-by-step approval before login or submit.
Things to watch
The public listing mentioned a $100 credit, from a paywalled test write-up that this site did not verify with AT&T. Outcomes vary by account. Approve security-sensitive steps one at a time. The flow depends on an overseas billing account and Claude in the browser.
A Claude quota that can operate pages in the browser.